CUSTOMER REVIEWS

Tim

Jumeirah Village

I would like to begin by praising your company for keeping to the schedule for the initial assessment, purchasing the required parts and also for fitting them. I have lived in Dubai for 15 years and have dealt with a number of companies offering similar air conditioning services and I have been constantly let down with visit times so it’s good to have found a company that does what it says it will do. I would also like to mention the helpfulness and ease of communication with your staff on the telephone.

CUSTOMER REVIEWS

Andrea

Dubai

I am a single mum with 2 children 1 of whom has special needs and this weekend we moved home. It was totally traumatic, nothing was fitted, things didn't work, stuff was broken it was carnage! Having used you before I called for help and expected a good service but even i was surprised at the service today. Some of the items i needed dealing with were therapy items and most companies wouldn't even consider fitting them and I wouldn't trust them to fit them.

However, your guys were awesome. Your two guys arrived in the middle of Armageddon but they were patient, professional and methodical. I can't thank them enough they made a big difference to our family today and really took the load off. Thank you.

CUSTOMER REVIEWS

Beatriz

Dubai

I wanted to give you guys a public shout out on the excellent work you did yesterday. It is the first time in my ten years of living in Dubai that a service has actually arrived at the appointed time on the dot. Your technicians were polite and they left the apartment clean after servicing the A/C. I was well impressed with the quality of your service and will for sure recommend and hire you again

CUSTOMER REVIEWS

Jubby

Dubai

From the initial call to book the service, to the service team (shout out to Trigger and Alex) leaving my flat having successfully completed the agreed to services, I would HIGHLY recommend We Will Fix It and will undoubtedly be using them again in the near future. The reception team (including Gareth and May) have been nothing short of personable, attentive, and exceedingly helpful in organizing the service. The team that showed up was punctual, precise, and most of all very respectful during the entire process (they even cleaned up the rubbish from the floor before leaving). I felt the service received to the price paid was exceptionally valuable.

CUSTOMER REVIEWS

Lucas

Dubai

Called them out for AC repair. Very very happy with them. Great service, took the time to explain the problem to me (I’m not an AC expert of coarse but I really appreciate being told what the problem is and how it was fixed) and these are the first people I’ve used who actually clean up after themselves! Will only be calling these guys for problems in the home from now onward, so much better than anyone else I've used!

CUSTOMER REVIEWS

Mathew

Dubai

I run a company obsessed with customer service and standards so it would be easy for me to pick faults if I could but I genuinely cannot. What a fantastic service! From the moment I made contact I was dealt with professionally and kept informed every step of the way. I had a problem with my A/C for 6 months and my landlord just kept sending people that clearly were inexperienced. In the end I thought I'd take the matter into my own hands and call a company that knows what they are doing. The problem was diagnosed within 10 minutes of arriving. The engineer was so professional and polite and even removed his shoes when entering without being asked. If you are using anyone else for home maintenance you are making a big mistake. I wish I had more hands so I could give four thumbs up! Well done to the team at We Will Fix It!